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Summary of Popular Leadership Qualities. 17 pages.

Resistance is Futile : When and Why Do People Comply?   
Description and research findings.  8 pages.

Covers the legislation, publication notices etc.  5 pages.

Covers the legislation and examples.  6 pages.

The State of IT Project Management in the UK : 2003-2004
Oxford University Research. Over 60 pages, many graphs & Diagrams.

Explanation and example - investment appraisal.

Microsoft Excel 2002 practical example.

Explanation for investment appraisal.

Microsoft Excel 2002 practical example.

Six Sigma
Overview by Ronald Munro.  2 pages.
Wait!  Did you know that there are numerous under £10 and $15 ITIL Pocket books and other ITIL related books you can buy?  Visit our all ITIL books here and browse around - you may find that elusive information you need!

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